Average store rating: 9 - Excellent
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We had a misunderstanding, which was resolved quickly and professionally. Without a doubt, I will keep using Pharmacy Club. 100% reliable! Thanks a lot ^_^
Julia | 26/05/2026 13:18:01
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Excellent service
Jo | 25/05/2026 14:08:21
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I didn't need to contact the customer service team.
Janet | 20/05/2026 16:20:55
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Excelente servicio.
Catalina | 19/05/2026 19:26:27
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all goods
mair | 05/05/2026 16:59:37
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Good
Tessy | 05/05/2026 11:10:24
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Quick delivery got it within a week and had updates.
Komal | 03/05/2026 10:28:44
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Never required customer service, however we are fully kept up to date with process, from purchase to delivery
Victoria | 30/04/2026 17:54:48
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I bought theses because purchased them in Spain when had terrible ear pain on plane. Much better than others as they have different sizes & I need small.
Carole | 27/04/2026 16:09:20
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Product as expected. Well wrapped and quickly despatched. Price was competitive as well
Marlyn | 22/04/2026 23:44:33
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Good communication. Took a little while coming from outside the UK.
Jayne | 22/04/2026 07:46:50
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Good website, easy to order used this company a few times now.
Jo | 19/04/2026 10:39:19
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Royal Mail : Really nice folks
Martyn | 20/01/2026 09:49:51
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Royal Mail : Took longer than advertised but not too bad considering coming from Spain
Susanne | 19/01/2026 19:05:18
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Royal Mail : Delivery right on time and a very friendly happy delivery man.
Lillah | 19/01/2026 13:21:21
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Royal Mail : Great delivery
Nick | 19/01/2026 11:18:28
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Royal Mail : Took a few days longer than originally indicated. However, given the New Year holiday and severe snow here in north Scotland, a few days delay was very understandable.
Elma | 19/01/2026 09:49:50
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Royal Mail : I’ve used Royal Mail multiple times and have always been satisfied. Delivery is reliable and usually fast, parcels arrive on time, and tracking lets you follow them at every stage. The postal staff are polite, and the system is convenient and easy to use. It’s reassuring to use their services, knowing your parcel is in good hands.
Elena | 19/01/2026 07:14:39
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Royal Mail : Package arrived uneventfully.
Fiona | 15/01/2026 14:36:24
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Royal Mail : On time, facil y rapido
Angelica Palazzo | 14/01/2026 13:06:19
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Royal Mail : The delivery service was very efficient. Everything arrived in perfect condition and on the scheduled date.
Marina | 12/01/2026 11:45:37
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Royal Mail : Never any issues. A great British institution that deserves support
Keith Channing | 11/01/2026 12:22:41
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Royal Mail : Good delivery service, always making sure that they deliver the package to someone in the house or they leave it in a safe place.
Silvia | 10/01/2026 00:21:25
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Royal Mail : quick delivery
Ahmad | 08/01/2026 07:16:17
Description
How to use
COLD: Place the gel bag in the freezer. The gel remains stable up to a temperature of -20º C. If the gel pack is too stiff when taken out of the freezer, wait a few minutes before applying it to the skin. If necessary, place a cloth between the skin and the gel pack to avoid skin lesions. HOT: Place the gel pack in a microwave oven at 800 W for a maximum of 1.5 minutes. Before and after heating, flatten and knead it so that the gel temperature is the same over its entire surface. If you require a higher temperature, heat for a further 10 seconds, leaving an interval of at least 30 seconds each time until the desired temperature is reached. Wait a further 30 seconds before removing from the microwave.
Shop Online Medilast Teddy Bear Hot & Cold Gel Bag at best price.
Product features:
Product Reference: #248133
Instructions for use:
Cold Application: 1. Place the Medilast Teddy Bear Gel Bag in the freezer. 2. Ensure the gel is frozen but not completely solid. The gel remains stable up to a temperature of -20º C. 3. If the gel pack is too stiff upon removal, wait a few minutes before applying. 4. If necessary, place a cloth between your skin and the gel pack to prevent skin irritation or damage.
Hot Application: 1. Place the gel pack in a microwave oven. 2. Heat at 800 W for a maximum of 1.5 minutes initially. 3. Before and after heating, flatten and knead the gel pack to ensure even temperature distribution. 4. If a higher temperature is desired, heat in 10-second intervals, waiting at least 30 seconds between each heating cycle. 5. After reaching the desired temperature, wait an additional 30 seconds before removing the gel pack from the microwave. 6. Exercise caution when handling the heated gel pack to avoid burns.
Recommended frequency: Apply as needed for pain relief or comfort. Monitor your skin's reaction and adjust usage accordingly.
Additional tips: Do not overheat the gel pack. Never apply the gel pack directly to broken or irritated skin. If pain persists, consult a healthcare professional. Store the gel pack in a cool, dry place when not in use. Always supervise children when using this product. Do not puncture or attempt to open the gel pack. If leakage occurs, discontinue use immediately.