Average store rating: 9 - Excellent
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We had a misunderstanding, which was resolved quickly and professionally. Without a doubt, I will keep using Pharmacy Club. 100% reliable! Thanks a lot ^_^
Julia | 26/05/2026 13:18:01
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Excellent service
Jo | 25/05/2026 14:08:21
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I didn't need to contact the customer service team.
Janet | 20/05/2026 16:20:55
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Excelente servicio.
Catalina | 19/05/2026 19:26:27
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all goods
mair | 05/05/2026 16:59:37
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Good
Tessy | 05/05/2026 11:10:24
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Quick delivery got it within a week and had updates.
Komal | 03/05/2026 10:28:44
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Never required customer service, however we are fully kept up to date with process, from purchase to delivery
Victoria | 30/04/2026 17:54:48
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I bought theses because purchased them in Spain when had terrible ear pain on plane. Much better than others as they have different sizes & I need small.
Carole | 27/04/2026 16:09:20
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Product as expected. Well wrapped and quickly despatched. Price was competitive as well
Marlyn | 22/04/2026 23:44:33
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Good communication. Took a little while coming from outside the UK.
Jayne | 22/04/2026 07:46:50
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Good website, easy to order used this company a few times now.
Jo | 19/04/2026 10:39:19
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Royal Mail : Really nice folks
Martyn | 20/01/2026 09:49:51
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Royal Mail : Took longer than advertised but not too bad considering coming from Spain
Susanne | 19/01/2026 19:05:18
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Royal Mail : Delivery right on time and a very friendly happy delivery man.
Lillah | 19/01/2026 13:21:21
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Royal Mail : Great delivery
Nick | 19/01/2026 11:18:28
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Royal Mail : Took a few days longer than originally indicated. However, given the New Year holiday and severe snow here in north Scotland, a few days delay was very understandable.
Elma | 19/01/2026 09:49:50
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Royal Mail : I’ve used Royal Mail multiple times and have always been satisfied. Delivery is reliable and usually fast, parcels arrive on time, and tracking lets you follow them at every stage. The postal staff are polite, and the system is convenient and easy to use. It’s reassuring to use their services, knowing your parcel is in good hands.
Elena | 19/01/2026 07:14:39
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Royal Mail : Package arrived uneventfully.
Fiona | 15/01/2026 14:36:24
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Royal Mail : On time, facil y rapido
Angelica Palazzo | 14/01/2026 13:06:19
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Royal Mail : The delivery service was very efficient. Everything arrived in perfect condition and on the scheduled date.
Marina | 12/01/2026 11:45:37
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Royal Mail : Never any issues. A great British institution that deserves support
Keith Channing | 11/01/2026 12:22:41
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Royal Mail : Good delivery service, always making sure that they deliver the package to someone in the house or they leave it in a safe place.
Silvia | 10/01/2026 00:21:25
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Royal Mail : quick delivery
Ahmad | 08/01/2026 07:16:17
Description
How to use
They are reusable and flexible biodegradable gel bags that allow anatomical adaptation to different parts of the body.
Includes a textile cover that makes adjustment and placement easier and prevents burns.
Modern and attractive image. Designed for first aid, sports use and regular use in chronic pathologies.
Shop Online Farmalastic Innova Hot/Cold Gel Bag at best price.
Product features:
Product Reference: #330997
Instructions for Use:
Cold Therapy: 1. Place the Farmalastic Innova Hot/Cold Gel Bag in the freezer for at least 2 hours before use.
2. Insert the gel bag into the provided textile cover.
3. Apply the covered gel bag to the affected area for 15-20 minutes.
4. Remove and allow the skin to return to normal temperature before reapplying.
Heat Therapy: 1. Microwave Method: Heat the gel bag in the microwave at 600W for short intervals (15-20 seconds), checking the temperature frequently until desired warmth is reached. Do not overheat.
2. Boiling Water Method: Bring water to a boil in a pot. Remove from heat and immerse the gel bag in the hot water for 3-5 minutes. Carefully remove and ensure the bag is not too hot.
3. Insert the heated gel bag into the provided textile cover.
4. Apply the covered gel bag to the affected area for 15-20 minutes.
5. Remove and allow the skin to cool down before reapplying.
Recommended Frequency:
Apply the Farmalastic Innova Hot/Cold Gel Bag as needed, up to several times a day. Allow sufficient time between applications for the skin to return to its normal temperature.
Additional Tips:
1. Always use the provided textile cover to protect the skin from direct contact with the gel bag and prevent burns or frostbite.
2. Do not apply the gel bag to broken skin or open wounds.
3. If pain persists or worsens, consult a healthcare professional.
4. Clean the textile cover regularly according to the care instructions.
5. Do not puncture or tear the gel bag. If leakage occurs, discontinue use immediately.
6. Store the gel bag in a cool, dry place away from direct sunlight and heat.